🚚 check estimated delivery cost orders paid today we ship within 24 h 🧾 VAT invoice · EU companies — 0% intra-EU VAT

Frequently asked questions

Is the delivery charge shown straight away?

No. We quote for transport on a case-by-case basis once we receive an enquiry — it depends on the country, the number of boxes, the weight and the volume. This means you pay exactly what the delivery costs, with no inflated flat-rate charges. You’ll receive a pro forma quote within 1 working day.

Are these wholesale prices?

Yes. The website is intended for B2B customers: online shops, marketplace sellers, distributors and high-street shops.

Can I order products from several categories?

Yes — you can add products from different categories to a single query.

When will I receive the pro forma invoice?

Within one working day of sending your enquiry at the latest.

When do you dispatch the goods?

On the day the payment is posted, or by the next working day at the latest.

Is there a minimum order value?

That’s right — we have a low entry threshold: the minimum order value is just 100 EUR (approx. 430 PLN net). You can try out working with us at your leisure without tying up any cash.

Which countries do you deliver to?

Poland, Romania, Germany, Bulgaria, the Czech Republic, Slovakia, Hungary and other EU countries, subject to an individual transport quote.

Do you issue invoices?

Yes. Payment is made on the basis of a pro forma invoice; once the payment has been credited, we will send a VAT invoice. For EU companies with a valid EU VAT number — a 0% intra-Community supply of goods (WDT) invoice. We accept bank transfers and Revolut payments.

Are the products available straight away?

For each product, we display its status: In stock / Low stock / Enquire about availability / Coming soon.

What is the complaints procedure?

If you receive damaged or faulty goods, please contact us, attaching photos and your order number. We will look into the matter and suggest a solution.